Privacy policy

Truck Windscreens Melbourne collects personal information so we can quote and carry out windscreen work. This policy explains what we collect, why, and what we do with it. It is written to sit alongside the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

When you use the enquiry form or call us we collect your name, phone number, email address, the vehicle details you give us and the location of the vehicle. If we carry out work for you we also hold the job and invoice records, and where applicable your insurer and claim details.

Why we collect it

To quote the job, to book it, to do it, to invoice it, and to deal with your insurer on your behalf where that applies. We also use it to contact you about the work and to answer warranty questions later.

Who we share it with

Your insurer, where you have asked us to bill a claim direct. Our glass suppliers, where a screen has to be ordered to your vehicle. Our email and accounting providers, as part of running the business. We do not sell your information and we do not pass it to anyone for marketing.

Website analytics

This site uses cookies and analytics tools, including Google products, to understand how people find and use it. That data is aggregated and is not used to identify you personally. You can block cookies in your browser settings.

Access, correction and complaints

You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Email admin@truckwindscreens.melbourne or write to us at 3/6-8 Eastspur Court, Kilsyth South VIC 3137. If you are not satisfied with how we handle a privacy complaint you can escalate it to the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Truck Windscreens Melbourne, 3/6-8 Eastspur Court, Kilsyth South VIC 3137. Phone 0413 779 802. Email admin@truckwindscreens.melbourne.